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Downtime

SERVICE DEGREDATION IN US-EAST-1

Sep 09 at 01:29pm CST
Affected services
Web Portal
AI Interview Processing
Analytics Engine
Web Portal
Processing Services

Resolved
Sep 09 at 02:24pm CST

Systems are restored. There may be lag in interview processing data showing up on the admin dashboard.

Created
Sep 09 at 01:29pm CST

We are currently experiencing service degradation across our platform due to an issue with one of our underlying providers. As a result, both interviews and the platform itself are temporarily unavailable.

Our team is actively working with the provider to mitigate the issue and restore full functionality. We expect services to be back online by 4:15 p.m. Eastern Standard Time.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding as we work to resolve this as quickly as possible.